After appying below support packages, or SAP Note 1884286 into the CRM system, you will see the condition with rate "0" being activated in a CRM transaction. Before that, the condition is marked as inactive if its rate is zero.
| Software Component | Release | Support Package |
| BBPCRM | 700 | SAPKU70014 |
| BBPCRM | 701 | SAPKU70111 |
| BBPCRM | 713 | SAPKU71302 |
| BBPCRM | 702 | SAPKU70209 |
| BBPCRM | 712 | SAPKU71204 |
| BBPCRM | 500 | SAPKU50024 |
| BBPCRM | 600 | SAPKU60015 |
Due to this change, depends on the used pricing procedure's settings, below symptoms may occur:
- A non-static condition with proper rate is set to inactive
- The item's net value becomes zero.
- Item's net value is changed to a unwanted value if a new pricing is executed.
Now, there is a new SAP Note 1968594 created to make the system behavior customizable based on the client’s business requirement. After applying this note, the client can control whether the condition with zero rate should be set to active with parameter “KEEP_ZERO_PRICE”. More detailed information can be found in the note.