Enterprise Search - Using Search API programmatically
Objective: Search a text string programmatically using Enterprise Search API. Business scenario is to input text and search account and contacts in relation. We would be exploring the standard classes...
View ArticleOpen APIs Overview and use in SAP CRM – Implementation Scenarios
Open API Overview: An open API is an Application Programming Interface which is publicly available and it provides a developer with programmatic access to a proprietary software application....
View ArticleFeatured Content for CRM
2016 ASUG CRM Influence Council -- Design Thinking WorkshopJoin us Wednesday May 18, 2016 at the ASUG/SAPPHIRE NOW event in Orlando, Florida for a real-time workshop where SAP customers like you help...
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How to create an alert for VIP customers
1. ALERT FOR VIP CUSTOMERS IN INTERACTION CENTER 1.1. CREATION OF A CLASS• Go to transaction SE24 to create a new class • Assign a description • Assign a package and then save • In tab “Caracts.”...
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Table schema for managing customer loyality
Hi! Аbout 4 years ago I designed table schema for managing customer loyality. In general it is still relevant today. So, I decided to publish it here and hope that somebody may find it helpful. SAP...
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Using Mail Forms for Transaction Emails in SAP CRM
Hi All, This is my first Blog, hence I am sure there would be lot of improvement required. Let me start. This document is intended to share an Idea for SCN users to get the benefit of SAP CRM Mail...
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CRM Business Transformation Studies
CRM Business Transformation Studies provide valuable insight into successful CRM implementations and best practices. Read how SAP customers have transformed their business successfully using SAP...
View ArticleTransaction Launcher URL IFAME Testing
For URL basedTransation Lancher there is a prerequisite that target Web page to be called from Transaction Launcher must be able to run in an IFRAME. How to check if my URL runs in an IFRAM or not?...
View ArticleSAP CRM Integration with Google for Contacts
1. BackgroundCurrently a lot of organization Use Google for the Work which is gives the access to E-mails, meeting and Work related collaboration .We have built a custom integration with SAP...
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troubleshooting for delta load issue (CRM -> BW)
Hi, After sharing something about full load, we would like share with you about how to check the delta load issue. Sometimes after loading data from CRM system to BW system using delta load, we find...
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